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Senior Advisor Brand Experience

Marketing Media and Comms
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We’ve got a unique opportunity in our team for an emotionally smart, humble, and hungry Senior Advisor Brand Experience, to help us bring to life ACC’s purpose-driven, customer centric brand.

Our purpose at ACC is to improve lives every day. It’s to put our customers first, showing them manaaki and supporting their wellbeing. It’s to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we’ll be there.


Your role will be to help us deliver this purpose, by partnering with key business stakeholders to articulate ACC’s brand and design approach through identifying, influencing and leading customer-focused projects.

You will be a senior member of the Brand and Identity team within Customer Engagement, supporting the development of ACC’s Brand Strategy and brand revitalisation work programme. This will require you to develop and maintain positive relationships that enable you to champion, educate, advise and inform stakeholders on the importance of purpose and brand and partner on projects of significance.  As such, you’ll come into your own when influencing others, building cross-functional relationships, and balancing competing priorities to deliver the projects of the greatest value to the ACC brand and business.

You will bring a passion for, and proven ability in brand development, building and experience, using big picture thinking and insights to seek opportunities to enhance organisational brand.

If you can bring smarts, humility and hunger – we promise to bring you rewarding work, a nurturing and supportive environment, and opportunities to develop and grow.


Working at ACC:

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

  • Employee networks to support our colleagues from diverse backgrounds.
  • The option to explore flexible working that suits your needs and ours.
  • Development opportunities in te reo Māori me ngā tikanga.


For a detailed position description click HERE

Applications will close 5pm Friday 6 August 2021   

Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email Cath.scott2@acc.co.nz

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