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Recovery Administrator - Hamilton

Case/Claims Management
3422 Total Views
  • Provide administrative support to our injured clients 
  • Make a difference to Kiwi’s lives as they work towards their recovery 
  • Build your career in a supportive environment   
  • Permanent role, starting salary $47,450 + 9% superannuation


ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury: Improving lives every day.  Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home and play. 

ACC is shifting the ways we work with our clients to deliver meaningful support and guidance to over two million people recovering from accident or injury each year.  You will provide administrative support that helps our clients, employers and providers access our support and services.  The work that you do will be key to enabling our client’s recover whilst having a great experience with ACC. 


What we are looking for from you to be successful in this role: 

  • Some administration experience would be advantageous but not completely necessary - attitude is just as important as experience in this role! 
  • Good attention to detail – you will be dealing with information that must be right every time 
  • Strong written and oral communication skills – you will be collaborating across teams and functions 
  • Excellent ability to plan, organise and prioritise work – you are the ultimate multi-tasker 
  • Ability to use your initiative, show good judgement and make sound decisions 
  • Able to operate in a digital environment with a wide range of technology systems and tools 
  • This is an energetic team – so bring your enthusiasm, motivation and a great attitude 
  • Change advocates that are excited by new ways of working 


What’s in it for me? 

You will be joining a friendly, high energy team in a highly supportive environment where you will be supported in developing new skills and expertise. Importantly, you will play a meaningful role in supporting our client’s lives as they work towards their recovery.  


Working at ACC: 

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

  • Employee networks to support our colleagues from diverse backgrounds.
  • The option to explore flexible working that suits your needs and ours.
  • Development opportunities in te reo Māori me ngā tikanga.


For more information click here to see the position description. 

Applications will run through to midnight, Sunday 1st August 2021, but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.  


Applications will only be accepted when formally submitted through our ACC Career Website. If you have any questions about the role, please email Kimberley.Buchanan@acc.co.nz

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