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Product Design Lead - Digital

Information & Comm Tech
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  • Do you want to help shape ACC’s online experience?
  • Do great things for Kiwis that makes a material difference to their lives?
  • Be part of the team that leads the future of UX processes.


It's not every day an opportunity comes about to make a difference to the online experience for every Kiwi. If you're a passionate and enthusiastic Senior Designer looking for a step up to a leadership role then look no further because we're looking for someone to own the digital ACC experience of every New Zealander.

We don't just talk the UX talk either, we walk the walk - regularly getting in touch with our customers to understand their wants and needs. You'll be working on the future of ACC. We have big plans and we want passionate people at the coal face making it happen.

ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.


In the role you'll be:

  • Championing great user experience, design and will be a delivery focussed voice of the customer.
  • Leading a small team of digital designers.
  • At times, stepping up to design, test and prototype, especially on the more technically challenging products.
  • Involved in all stages of design from project inception to live product.
  • Active in user research and testing and willing to lead others in this area.
  • Sharing your technical knowledge to help your team understand the complexities of your design.
  • An advocate for great and high quality design practices.


What we need from you is:

  • Curiosity - it's what we're all about and you'll be at the forefront of creating easy to use and valuable products.
  • Futurist outlook - you're mapping the path forward for our customers and their experience of our desktop application.
  • Customer focused - your work will constantly be in front of all New Zealanders. You're their champion and are there as an independent voice during all phases of the proposition design process.
  • Inclusivity - you're a vital link between the UX design team and our developers, testers and BAs.

Working at ACC:

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

  • Employee networks to support our colleagues from diverse backgrounds.
  • The option to explore flexible working that suits your needs and ours.
  • Development opportunities in te reo Māori me ngā tikanga.


You’ll be part of an organisation that’s keen to support your growth, development and continue to make ACC a great place to work. We want you to be able to make a difference.


To view a position description, please click  here

Applications for this role close at 5pm, 22 September 2021

We welcome all applications to be submitted via our careers site. If you have any questions, please email cath.scott2@acc.co.nz 

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