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Manager, Platform Services - Service Delivery, Perm, Wellington

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Information Technology (IT)
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8123 Total Views
  • Production Management, Production, Non-production environment, Network and Cloud Services
  • Multiple clouds, Multiple Services, Azure, AWS, datacentres, Platform lifecycle management
  • Permanent opportunity based in Wellington
  • Join an organisation that supports and develops your career

The Manager, Platform Services is a key role within ACC’s enterprise and is accountable for all Environments (Production, Non Production, Network and Cloud platforms) and leading project teams through all aspects of the product life cycle from development and testing environments to implementation and operational support of the production environments  . The role is instrumental in maintaining the integrity, stability and security of IT systems across all environments.


ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury.


The Manager, Platform Services is also a key liaison between the technical teams, users and vendors to ensure the optimal delivery for the required solution. They ensure that the business, projects and, continuous delivery ARTs have the required environments and resources to support delivery activities.


What we are looking for from you to be successful in this role:

  • To ensure that all environments are maintained, aligned and provisioned through sound release and configuration management processes.
  • You’ll provide leadership and guidance to the environment teams to ensure the environment requirements can be met across both projects / Agile Release Trains and future production requirements.
  • To ensure that all environments are delivering optimal value utilising the appropriate frameworks.
  • Lead operational and support aspects of relevant vendor/contracts, cost monitoring/control, communication plan and documentation. 
  • Cultivate strong, collaborative working relationships with the wider T&T group and business functions as well as 3rd parties.
  • Establish environment standards in conjunction with ACC’s architecture teams.  

You will be responsible for maturing, managing and growing a collaborative team and develop the capabilities of platform lifecycle management function to maximise outputs against strategic goals. This includes the design and sourcing of teams including a mix of internal and vendor supplied resources/ services. It is also accountable for the development, implementation and maintenance the ICT environment management strategy.  


At ACC, we recognise that diversity, inclusion and accessibility is important to our business.  We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals.


To view the position description please click Manager Platform Services – Service Delivery PD

Applications will run through until an ideal candidate has been identified. Applications will only be accepted when formally submitted through our ACC Career Website.  If you have any questions about the role, please contact Sheronika Shandil, Talent Acquisition Consultant sheronika.shandil@acc.co.nz


ACC’s Māori Strategy – Whāia Te Tika is a strengths-based strategy that is guided by the Treaty of Waitangi to enable equitable access, outcomes and experiences for Māori. Getting it right for Māori supports ACC’s focus on transforming how we engage with customers including business customers, providers and clients.


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