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Claims Officer (Payments) - Dunedin

Case/Claims Management
2234 Total Views

  • Do you have financial administrative or accounts payable experience?
  • Experience in a transaction processing environment
  • Dunedin Location
  • 2 x Permanent Opportunities

ACC's vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. Within the Dunedin Payments team our main responsibility is to process payments in a timely manner to ensure our customer's payments are processed as quickly and as smoothly as possible. We achieve all this by putting the customer first and this reflects the exciting time we're entering.

Your day to day responsibilities will include authorising and processing manual and electronic payments as well as managing customer enquires via email or over the phone. Other duties will include following up and assessing information, entering and updating invoices into the system as well as other administrative duties as required. You have strong typing skills, with an eagle eye for detail to ensure we get things right for our customer.

What you need to be successful:

  • Strong data processing experience of at least one year
  • Strong communication skills (written and verbal)
  • Adaptable and flexible in a fast changing environment
  • Demonstrate good problem solving skills
  • Your computer and processing skills will be at a high level
  • Great team player and willing to engage

Some of the keys things to note is our business hours are 8am to 6pm, Monday to Friday, you will need to be available for our customers during these hours. We have some wonderful benefits one of which is the ACC superannuation where we pay 9% of your salary into a super fund for the future. The salary range for this role is $42,861 through to $46,000. This is exclusive of ACC's 9% superannuation contribution which would bring the total starting package from $46,112 through to $50,140

This is great team, we are a friendly, committed and hardworking. We support one another in creating the best experience for our customers and each other and are passionate about wanting to make the right decision at the right time, in the right way.

At ACC, we recognise that diversity, inclusion and accessibility is important to our business. ACC's Māori Strategy Whāia Te Tika provides the foundation for delivering better outcomes in a kaupapa Māori, culturally appropriate and responsive way for current and future Māori and diverse employees. ACC holds itself to a philosophy of Tika enabling us to create an environment of involvement, respect and connection with the communities where we work - benefitting individual employees and all our clients across New Zealand.

Applications will run through to Sunday 5th July 2020 but please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.
To view the position description please click here. If you have any questions about the role, please email Nadine O’Donnell Nadine.o'donnell@acc.co.nz

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