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Administrator - Lower Hutt

Administration EA & PA
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Administrator -  Lower Hutt 

  • Supporting delivery through effective administration and customer service
  • Contributing to the teams’ success through excellent administration

  • Great work life balance and career progression opportunities


 A key role to provide administration support to our Third Party Administrators (TPAs) to ensure they are enabled to deliver effective claims management to clients, and internally liaising across business groups. If you enjoy being the go-to person and keeping a smooth-running ship, then this could be the role for you.


ACC’s vision is to create a unique partnership with every New Zealander, improving their quality of life by minimising the incidence and impact of injury. ACC is shifting the ways we work with our clients to deliver meaningful support and guidance to over two million people recovering from accident or injury each year.  


You will be working within the “Third Party Administration” team of ACC.  The Third Party Administrator Support team provide support for Third Party Administrators (TPAs) in their management of non-work injury claims.  We act as a single point of contact within ACC.


We are looking for an administrator who knows their worth, someone who can sprinkle a little magic and work well within a team environment.


What you need to be successful in this role:

  • Demonstrable experience in an administration role

  • Sound judgment, excellent customer service and a flexible attitude

  • Ability to prioritise own workload efficiently – a master in ‘task juggling’

  • Ability to identify process improvements and the confidence to implement them

  • Pride in your work, adding value and being a pivotal team member


The indicative salary sits between $47,150 and $55,470 but this is dependent on your skills and experience. Additional to the base salary we also provide ACC's 9% superannuation contribution. The hours are 40 hours per week, Monday to Friday between the hours of 8.00am and 6pm. To view the position description please click TPA Administrator PD


 At ACC, we recognise that diversity, inclusion and accessibility is important to our business.  We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Our culture enables us to create an environment of involvement, respect and connection with the communities where we work - benefitting individual employees and all our clients across New Zealand.

Applications will run through to 21st July July but please note that if an ideal candidate is found during this time we may move forward with pre-screening and interviewing. Applications will only be accepted when formally submitted through our ACC Career Website.  If you have any questions about the role, please contact Divya.Rozario@acc.co.nz


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